MOST ORDERS SHIP WITHIN 1-2 BUSINESS DAYS.

SOME RELEASES ARE PRE-SALE AND INFORMATION ON EXPECTED SHIPPING TIME WILL BE POSTED IN THE PRODUCT DESCRIPTION.

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.

MAKE SURE SHIPPING INFORMATION IS CORRECT. IF PACKAGES ARE RETURNED TO US DUE TO INCORRECT INFORMATION, WE WILL REACH OUT TO YOU. BUT A NEW LABEL WILL NEED TO BE CREATED AT THE COST OF THE CUSTOMER.

ALL DOMESTIC AND INTERNATIONAL SHIPMENTS ARE CALCULATED AT CHECKOUT BASED ON THE WEIGHT AND DESTINATION OF YOUR PACKAGE. ORDERS ARE SHIPPED VIA USPS AND UPS. WE OFFER STANDARD AND EXPEDITED SERVICES FOR ALL SHIPMENTS. EXPEDITED SHIPPING PERTAINS TO TRANSIT TIME ONLY.

ARTWORK SHOULD BE SUBMITTED IN PNG, JPEG, PSD, AI, EPS FILE FORMAT. PLEASE ASSURE ARTWORK IS SIZED ACCORDING TO HOW YOU WANT IT PRINTED.

ALL ARTWORK MUST BE FINALIZED UPON SUBMISSION. WE WILL NOT MAKE ADJUSTMENTS TO COLORS, SIZE, PLACEMENT, ETC.

ANY ADJUSTMENTS THAT NEED TO BE MADE THAT YOU CAN NOT COMPLETE, WE CAN ADJUST BASED ON OUR DESIGN FEE.

ARTWORK WILL BE PRINTED AS IS. WE DON'T GRANT REFUNDS OR EXCHANGES ON CUSTOM APPAREL.

RESOLUTION AND PRINT QUALITY ARE DEPENDENT ON THE ARTWORK THAT IS SUBMITTED. LOW RESOLUTION ARTWORK MAKES LINE CLARITY, COLOR SEPARATION AND OVERALL SETUP DIFFICULT AND WILL PRODUCE LOWER QUALITY WORK.

EX. IF YOU INTEND ON PRINTING OUR MAX PRINT @ 16.5” X 21”, YOU SHOULD CREATE A TEMPLATE IN YOUR DESIGN PROGRAM FOR THAT SIZE. MAKE SURE THE RESOLUTION IS SET TO 250-300 DPI OR PIXELS/INCH. CREATE OR SIZE YOUR ARTWORK WITHIN THE 16.5" X 21" FILE.

16.5" x 21"

ALL CUSTOM ORDERS REQUIRE PAYMENT IN FULL BEFORE PRODUCTION BEGINS.

WE ACCEPT ALL FORMS OF PAYMENT:

DEBIT & CREDIT CARD, SHOP PAY, PAYPAL, APPLE PAY, ZELLE, AND CASHAPP.

*SHOP PAY INSTALLMENT PAYMENTS ARE AVAILABLE TO ALL QUALIFYING CUSTOMERS. PAY OVER TIME WITH 4 INTEREST FREE PAYMENTS EVERY 2 WEEKS ON PURCHASES OF $50 TO $1,000. OR PAY MONTHLY INSTALLMENTS UP TO 12 MONTHS ON PURCHASES OF $150 TO $17,500.

ALL SALES ARE FINAL. NO REFUNDS, RETURNS OR EXCHANGES.

DUE TO THE NATURE OF CUSTOM GARMENTS, WE GO THROUGH OUR PROCESS PRIOR AND DURING PRODUCTION TO ASSURE THE PIECES COME OUT TO YOUR SATISFACTION.

IF YOU HAVE ANY ISSUES WITH YOUR ORDER, FEEL FREE TO CONTACT US AND WE WILL COME UP WITH A SOLUTION THAT BENEFITS BOTH PARTIES.

OUR MOQ IS 12 PIECES.

WE DO NOT DO SAMPLES AT THIS TIME.

OUR TURNAROUND WILL VARY DEPENDING ON VOLUME/SEASON. TURNAROUND CAN RANGE ANYWHERE FROM 5 DAYS TO 3 WEEKS. PLEASE CONFIRM OUR TURNAROUND TIME PRIOR TO ORDERING IF YOU NEED YOUR ORDER WITHIN A SPECIFIC TIME.

SOME BRANDS MAY REQUIRE 2-3 WEEKS STANDARD DUE TO THEIR TIME IN TRANSIT*.

*LOS ANGELES APPAREL, MADE BLANKS, SHAKA WEAR, AS COLOUR, RUE PORTER.

YOU CAN REACH US VIA:

TEXT: (732)674-7066

EMAIL: PLATINUMPLUSNY@GMAIL.COM

FOR THE QUICKEST AND MOST EFFICIENT COMMUNICATION WE SUGGEST REACHING OUT VIA TEXT.

OUR RESPONSE TIME MAY VARY, PLEASE ALLOW UP TO 1-2 BUSINESS DAYS FOR A RESPONSE. IF YOU ARE WAITING LONGER THAN THAT, PLEASE REACH BACK OUT WITH A FOLLOW UP.